Build a Compelling ROI Model to Secure the Budget You Need to Succeed
Guest Speaker: Maxie Schmidt-Subramanian, Principal Analyst at Forrester.
Only 14% of CX Professionals strongly agree that the ROI of CX is well established in their firms. Here’s how to change that.
In this webinar, Forrester analyst Maxie Schmidt discusses the tools you need to secure the budget and resources for building a best-in-class CX program at your company and getting executive buy-in.
When you receive the recording, you’ll also get access to a complimentary download of this Forrester report!